Run inbound, outbound, and blended campaigns from a single browser-based console. Built on the proven open-source VICIdial framework and extended with our own routing, analytics, and compliance tools.
Everything your team needs to run inbound, outbound, and blended campaigns — from one browser-based console.
One login for agents, supervisors, and admins. Granular roles and SSO via SAML/OAuth.
Search 90+ days of recordings, transcripts, and call notes by agent, queue, disposition, or keyword.
Add or remove agent seats monthly. No long-term commitment, no overage surprises.
The latest release adds AI-assisted call routing, predictive lead scoring, real-time sentiment cues for supervisors, and a refreshed reporting suite. The platform now scales linearly from 10 to 10,000 concurrent seats on our clustered architecture.
Manage every campaign from a single admin console, with a comprehensive reporting suite and customizable dashboards built for inbound support, outbound sales, and blended operations.
Atlantus Center targets 99.9% monthly uptime and protects your data with TLS 1.3 in transit and AES-256 at rest — backed by 24/7 support.
Illustrative product interface. Figures shown are examples, not live data.
Atlantus Center runs on a distributed cluster — separate database, telephony, web, and archive nodes — with automatic failover. The cluster targets 99.9% monthly uptime and scales horizontally as call volume grows.
Backed by documented monthly SLA credits if we miss it
Add nodes as call volume grows — without downtime
TLS 1.3 in transit and AES-256 at rest
Atlantus Center is a comprehensive call center management platform that revolutionizes how contact centers operate. Built on the proven open-source VICIdial framework and extended with our own modern cloud technology, it delivers enterprise-grade capabilities with remarkable ease of use.
Whether you're running inbound support, outbound sales, or blended operations, Atlantus Center adapts to your workflow—not the other way around. Our modular architecture means you only pay for what you need, with the flexibility to expand as your requirements evolve.
Experience the power of Atlantus Center with our fully-featured cloud-hosted demo. No installation required—just click and explore our Campaign Manager in action.
Our hosted demo environment is pre-populated with sample data, allowing you to explore every feature without any setup. See firsthand why industry leaders choose Atlantus Center for their mission-critical operations.
Join thousands of businesses worldwide that trust Atlantus Center for their call center operations.