Privacy Policy for World Atlantus

Effective Date: March 27, 2025

1. Introduction

World Atlantus C.W.E ("us", "we", or "our") values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website, VoIP services, and SIM (including VoICs), and payment processing.

2. Information We Collect

a. Personal Information

We may collect the following personal information:

  • Full name and contact details (email, phone number)
  • Billing and payment information
  • Business and company details

b. Communications & Usage Data

  • Call detail records (CDRs)
  • IP addresses, browser type, device information
  • SMS, message and usage application data
  • Call and message traffic patterns for service optimization

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our VoIP, SIM, and payment services
  • Process and manage billing transactions
  • Monitor and manage VoIP call quality, performance, and service uptime
  • Ensure compliance with telecommunications regulations, security, and privacy standards
  • Analyze content and service usage to improve your experience
  • Communicate with you regarding service updates, promotions, and support

4. How We Share Your Information

  • With telecom carriers and VoIP/SIP/ITSP or T-38/G.711 interconnections
  • With payment processors to complete your transactions
  • With authorized service providers (e.g. hosting, analytics, customer support, and billing business partners)
  • With law enforcement or regulatory authorities if required by law
  • In connection with a business transfer, merger, or acquisition

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance service, but the way VoICs are used in online phone systems is also tracked.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

You have the right to:

  • Access or delete your personal information
  • Opt out of marketing communications
  • Request data portability where applicable

8. Data Retention

We retain your call communication data as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Data Transfers

If you access our services from outside the United States, your data may be transferred to, stored, or processed in the US or other countries where our service providers operate. We take steps to ensure that any international data transfers are conducted lawfully.

10. Children's Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal information from minors. If we become aware of any such collection, we will take steps to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically to ensure that EPIC changes applied are pertinent.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: